Worst service
Worst service, greedy unprofessional operators. I had my flights for ~$1100 booked for India before COVID which got cancelled by the airlines. I asked for a refund and they offered only ~$400 saying it includes "internal costs". I accepted the amount and they said the airline is not giving any refund and we have added the original amount as a credit for the purchase of tickets. Now after 1 year I asked to book the tickets and they said ohh your refund was processed two days ago.!!! I am never working with such service again. Update - after this review, a person from ExploreTrip reached out to me and explained the reasons. Even though not fully satisfied with the explanation and lose of >50% of my money. I was content that they tried and gave me $200 back.