Free trial turned into paid subscription without notice
I signed up for a free trial of “Flink Prime” on 09.08.2025, which was advertised as cancellable monthly. On 09.09.2025, Flink charged me €8.99 via Klarna without any reminder or notice that the trial was ending and turning into a paid subscription. I cancelled the subscription immediately on the same day, contacted customer support, and requested a refund — but Flink outright refused, showing no flexibility or goodwill, even though I never intended to use the paid service and never did. I have now disputed the charge with Klarna and reached out to the Consumer Protection Authority and the European Consumer Centre. Conclusion: Lacks transparency, zero customer care — truly disappointing experience.