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Logan T

New Zealand

1 Reviews
2 Reads
0 Useful

1 review

Ulefone

Their "rugged" phones are rubbish. Very disappointed.

I'm not happy. About 2 months ago, I purchased a Ulefone Armor X8 phone from ruggedphones.co.nz to replace my old dying Samsung phone. Keep in mind, this is NOT ruggedphones' fault, they were very helpful and fast when ordering. It was all good until just a few days ago, where the waterproof seal for the SIM/SD card slot broke off. "No problem, this isn't really opened much anyways" I thought, until the waterproof seal for the charging port had also snapped off, thus making the phone no longer water or dust proof unlike Ulefone's claims. For a "rugged" phone, you do not expect it to start falling apart after just two months of use. Especially not for such a frequently used connector. I do not recommend buying Ulefone's "rugged" phones, and personally I feel scammed out of my money. I won't be buying from Ulefone again. This serves as a good reminder to only buy from reputable brands from now on, not any rando company that you come across. Again, this is not ruggedphones' fault, this is purely on Ulefone. To give some credit, I have also bought a smartwatch from them (Ulefone Watch Pro) which appears to be a rebrand of a cheap, generic smartwatch model. That is working OK, for now. If I want a smartwatch, I might consider buying from them again as the watches are only around $80NZD each and are basically just rebrands.

2021-11-19