Was a decent company prior to August 2023.
I first subscribed to Craft Kitsune back in 2022. I canceled my subscription that August for a few reasons but will say that the previous owner was quick to respond when I had an issue and seemed to care. The company was sold last August and a new owner took over. One would think that none of that mattered to a past subscriber until Jan. 1, 2024, when I woke up to a surprise email that I had been resubscribed and charged a new price without my authorization. I attempted to reach out by email, Facebook, and Instagram. I even called the phone number my bank had associated with the company to discover it was still the old owner's number. I then filed a complaint with the BBB only to eventually get a response that she wasn't responding to them either. After receiving zero communication from Wendy (the owner), my back was finally able to give me my money back. I had to not only make sure the company was blocked on PayPal bit also had to have a new bank card issued and my old one closed. There is no way to completely cancel one's account with Craft Kitsune.