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klight

United States

1 Reviews
3 Reads
1 Useful

1 review

Pet Paradise

Misrepresentations; Disappointing!

I went in a day before taking my dog just to find out about their services the costs. I was disappointed once I brought her to find out that she only had an hour of play with other dogs and that had to be paid for separately because it was represented very differently to me at the beginning. Also I was told that she could see the vet the day that I brought her in but she wasn’t seen that day nor the next day and not until about 3 o’clock on the third day all of which time she was kept from any other dog contact. I had been assured after she had not been seeing the first two days that she would be the first dog that the vet would see on the morning of the third day yet she wasn’t seen for almost 8 hours after the day began on the third day. The rooms are just cinderblocks there’s not much of anything in it and my dog is used to and likes a lot of people and dog interaction. Needless to say I won’t be taking her back.

2022-09-17Helpful 1