Happy customer
I was a bit anxious because i had read some negative reviews and scam warnings. When a surplus weight charge arrived and delayed the shipping I emailed support and got an immediate response reassuring me that everything was ok. Once the item was shipped (i chose FedEx), the tracking was impeccable every step of the way. It arrived on the projected date, within 2 weeks, even though they included Christmas and New Year bank holidays. Perfectly packed and easily assembled. Very happy.