EXCELLENT, RELIABLE AND WELL BUILT
We have had the 300SS MODEL for over 3 years now and it has been flawless. Extremely well built and durable. We had a couple of the plastic distillers from other companies previously, they both failed (burned up) within the first year. We use our distiller once or twice a day! H2O is the best, never needed customer service for problems. But called a couple of times with general questions and they were always friendly and knowledgeable. Great charcoal filters too!