Teacher didn’t show up
Tried booking a class over WeChat. The class was arranged and I was told by Culture Yard the time, the teacher, etc Trouble is… the teacher didn’t show up. I was shocked and couldn’t believe I wasn’t notified at an earlier date. First impressions matter, maybe if they focused more of providing a professional service rather than ‘asking for reviews’ the ratings would be higher. Advice? Why wait 3 hours after the class was meant to start to contact me and say sorry? Shouldn’t you be monitoring each class to guarantee it’s success?