Poor Communication
I received a shipping notification with a tracking number that did not work, and no explanation as to why the tracking number did not work. I waited one week and received no further information, then inquired on the website. I was told my order was shipped out of state for sorting and that a real tracking number should be coming in a few days. Four days later I've received no updates. The order has been marked "fulfilled" on the misthub site since the initial shipping notification. I still haven't received the order nor have I received a working tracking number or any additional communication except in response to my inquiry to customer support.