KFC Customer Service does not care
I contacted the KFC Customer Service line because I did not receive any birthday promotion in July. They first told me that I didn't have a birthday registered. I offered to send them a screen shot showing my profile did list my birthday. They then said it was too late and I should have contacted them before my birthday. WTF? Then they would not let me speak with a supervisor. I have lots of chicken options. Very dissatisfied with their customer service.