Inept and unprofessional service
I was referred to them by Millennium Legal and did not hear from them for over a week and my emails went unanswered. I called them and was told the email given to me was wrong. Finally they called and we discovered their emails had gone to spam. Instead of calling earlier they would just send aggressive emails in all caps, very professional! On the first call they tried to convince me to send them all the purchase funds over a month before completion when normal practice is 10% when contracts are exchanged ...very dubious! They subsequently blamed the seller, not true. I sent signed docs special delivery and 2 days later they claimed to have not received them even though they were signed for! Along with other issues that was the final straw, so much time had been wasted so the seller suggested I switch solicitors and things are going smoothly now but I'm out £580. I'm glad others had better experiences with them but mine was very stressful.