My 5 stars is not for the product but…
My 5 stars is not for the product but for the customer service. I got locked out of my new Z Flip (forgot the complicated pattern, didn't have Find My Mobile enabled since this phone was new...). I tried to use this service and as it turns out, it's NOT friendly to newer Androids. Beware newer Android users - vet their list of available phones before buying. They also have a free try before buy but I didn't see it. Since I didn't get to use this product, I did request a refund because duh.. that's $32 something dollars I want back. Because this wasn't a "technical" issue, they didn't give me a 100% refund but they did issue a 70% refund since they understood where I was coming from. Overall - 5 stars for customer service but not for the product since I didn't get to use it. They responded quick to my refund ticket and the team was reasonable.