Their business practice is very poor. Beware!
My grandaughter's tutor thought he was God's gift to tutors. He would cancel at the last minute, leaving her to struggle with her assignment. He finally quit on us because I couldn't work my schedule around all of the times he wanted off. Hey Tutor advised I would have to contact him, as they owed me $360 in unused funds. The tutor told me that I would have to ask Hey Tutor. Their phone line gives a constant busy signal. I began to use GoPeer, which is $20 a visit and pay as you go. Much more user friendly. Hey Tutor continues to try to charge my account. I would not recommend them.