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Kristal Wichman

United States

1 Reviews
5 Reads
0 Useful

1 review

Treetopia

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY! I received my 4 ft candy apple red tree and there was nothing else in the box. No fuses, no extra lights, no booklet/paper .. nothing. The tree did not light up. Some of the clear hooks that hold the lights on were missing. An assumption was that I received someone else's return. After 3 emails with this company, I received 9 lights (with a white base on the bottom of the lights, not red - like the ones on my tree) and fuses five days after our initial contact. They were sent via regular postal service. Guess what? After trying the "new" 9 lights the tree STILL DOES NOT LIGHT UP. Horrible customer service.

2021-12-18