I can’t praise Rose and her team at…
I can’t praise Rose and her team at Flights & Packages highly enough. We booked a holiday to the Far East with them, and unfortunately, while we were away, the war started and our return flights were cancelled. We were due to fly from Hanoi to Doha and then back to Heathrow, but all flights were suspended. From the moment the problem arose, Rose and her team were absolutely on it. They acted immediately, arranged an extra week for us at the hotel so we weren’t left stranded, and then successfully secured alternative flights for us from Shanghai back to London. While staying at the hotel, we met several other travellers who were stuck and having real difficulties because they hadn’t booked through a travel agent. Seeing the contrast really highlighted just how invaluable Rose and her team were. Their professionalism, speed, and genuine care made a very stressful situation manageable, and we felt supported every step of the way. I truly cannot recommend Flights & Packages highly enough. Michael & Pam Pattemore MP Executive Cars.