Seriously Disappointed
Just bought a Level 1, $2,000 account on Saturday June 6, 2026. I got my credentials the next morning. Sunday evening, the market opened and I saw an opportunity to short GBPAUD. I calculated 0.3% risk and hit the sell button. I got an error saying "Not enough money". I went to their Discord and sent a message (June 7) - no response. I emailed their support June 7 - no response. I went to their website (June 8) and sent a message - no response. I'm one of 2 people in their Discord (I just left) besides the bot. Only when I submit a TrustPilot rating do they respond (June 9) with not enough margin to risk 0.3%. Although I learned to trade on MT4 and it is my preferred platform, I am disappointed.