If I could put zero stars I would!!
If I could put zero stars I would!! I called a number listed for LVNV Funding to negotiate a debt and was routed to Credit Glory. I clearly stated multiple times I did NOT want credit repair services—only to settle my $2,700 debt. The rep (Renee) repeatedly reassured me they would not dispute anything and would only help resolve the account, saying it could be handled for $1,500. I told her I was driving, in a rush, and couldn’t review documents. She said they were only for verification, so I trusted her and agreed. Within 3 business days, I called back for confirmation and was told I had been enrolled in a credit repair program instead. Jose, a very rude account manager, refused to help with my debt and denied refunding the $698 I paid, claiming services were provided—which is false. I never authorized credit repair services. I was misled and taken advantage of. This company is deceptive and predatory.