The Definition of a Scam...
The Merriam-Webster definition of a scam is "a fraudulent or deceptive act or operation." I would add to that definition, being overcharged for goods and/or services provided. I was renewing a passport, a procedure I last performed 10 years ago. I admit I was not vigilant before I used this service, and this looked to me to be a US Government sponsored process. That meets the deception criterion. I would value this service at about $25 (includes $11.00 for postage label and a completed DS-82 Form) and I was charged $88.83. That meets the overcharge criterion. The service was easy and convenient. I was provided a service and products; but, under deceptive practices, and at an excessive price. I call it a scam. We all are being bombarded constantly with scams, and I let this one slip through. I also admit there was ample warning. Three credit card submissions were rejected by the issuers, for unclear reasons. I should have stopped there. However, a fourth credit card submission was accepted by the issuer. So, three of four credit card issuers apparently have determined this service is questionable. The fourth did not, and I will dispute the charge with them. Of greater concern is providing personal information (full legal name, current address, date of birth, place of birth, Social Security Number, and credit card information) to a questionable third party.