I purchased an incensewaterfall in the…
I purchased an incensewaterfall in the beginning of Dec. Very excited when it arrived, only to find that it had been broken during transport. I reached out to the sellers, and they responded immediately. They asked for some pictures for verification, and I sent them. No muss, no fuss, got right back to me to let me know another would be on the way. So refreshing to deal with folks who really care about their products and the people who purchase them.