Still waiting over a week later for my items
Absolutely awful experience disgraceful I thought I would use this company for a first time since I had seen that they have the 20k puffs. But I ordered a week ago on 18th September and was told it was dispatched on 19th September. Absolutely NO tracking whatsoever no dispatch confirmation and my order still says “Processing” trying to communicate with customer service is like talking to a brick wall I am now being told no tracking has been provided and to “please kindly wait for your items”. Absolute disgrace they take your money and don’t send your items and try to fob you off saying no tracking has Been provided by the logistics. What company does not use tracking what a scam!! Will not be using this company again I will go back to my usual trustworthy company and if I could give a 0 star I would have spent nearly £50 and not received anything never again will now be opening a dispute with my bank.