I have booked 4 tickets from Siliguri…
I have booked 4 tickets from Siliguri (West Bengal) to Biswanath Chariali (Assam) on 8 Jan 2022 through redbus. Bus name- joy Ramakrishna.. Ticket number- TR2884088007. Trip code-121393. But, you are showing pboto of a good bus and send a very poor quality bus. Bus number- AS19 AC 1677. Bus quality, and staff service and behavior very bad. Seats and Windows are broken.They are replace with plainsheet at the broken window, instate of glass. They are carrying goods like a truck. They are staging lots of commercial goods in the luggage boxes , upper carrier even inside of bus. They are stagging commercial goods under the passenger seets also. So, Passengers have no place to put their bags.Time table is also bad. They have stopped anywhere of the road lots of times, waiting for nonbooking customers for cabin seats. May be the bus not under redbus. May be the counter replace it. Why they send poor quality bus for redbud customers.? I have booked good quality bus with extra GST fees. Because, it's a long journey traveling with family. Please fine attachment. I have sent photos. They are throwing bags on the floor inside bus between two lines of seats. Presenters walking over the bags. My bag's lock has broken. The particular lock is not available in market. Now my pa bag is become useless. We have to avoid redbus.