Scam Company, Sells Products They Don't Have
I was excited that the Oppo Pen was in stock on Giztop in November 2023 so I purchased one. Unfortunately, after taking my money, they did not ship the item, citing that it was "Out of Stock." I patiently waited... and waited... and waited... and not only did they never get any new items in stock to ship to customers who made a purchase, but they did not update me or offer any refund along the way. Simply kept my money. Cut to August 2024, I've finally found an Oppo Pen elsewhere and came to cancel this order... only to be informed that I could get a refund less 4.2% of the purchase cost. Sorry but doesn't the fact that you are unable to deliver on a product that you sold negate the need to withhold 4.2% of my purchase? It's not like I "changed my mind" -- you did not deliver for nine months. Still waiting for my refund.