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Brittney

United States

1 Reviews
2 Reads
0 Useful

1 review

Oncloudwalk

Horrible company

Horrible company, horrible product, and horrible customer service. It took over a month to receive the shoes and they sent a different shoe than I ordered. The shoes were also damaged upon arrival as they were shipped overseas in an envelope instead of a shoe box. I contacted customer service and was offered a 10% refund which would only amount to $4. Their return policy states that full refund is available in the event the product arrives damaged. Not to mention I didn't receive the shoe I actually ordered! I asked for a full refund instead of 10% but was denied. I researched the company and found numerous reviews on Facebook and BBB all complaining about the same thing and saying the company scammed them. Seeking refund for low quality, damaged product.

2022-01-12