Would be 5 stars if the cushions had…
Would be 5 stars if the cushions had worked, but my husband did not like them. Consequently I had to return them and called your Customer Service, who could not locate my order by the Order number on my Paperwork from you. They told me to go online and process the return authorization request. Thought that was odd that they could not or would not help over the phone. I went online and the Order number was requested, which I inserted several times and repeatedly got an error message. Finally, I decided to use the Purchase Order number where “Order Number” is requested and it worked. Please correct this in your system AND educate your Customer Service team of this correction. A simple issue should not have been a problem.