Shorted on my order then told leaving a bad review is "threatening him" when I was scammed almost a half Gram of Hashish
I was in communication with a rep of the company Kyle and mentioned a small flower and concetrate sampler pack I offered too pay extra for so I'd have a better idea of what I'd want for bulk come after the new years since shipping is halted due too holidays. Well instead of replying he just never sent them which honestly wasn't the issue just when a representative says they'd include samplers I was curious why they didn't stick too there word. When my "gram" of afghan hashish arrived it was just the has in a box with a note for law enforcement, not even vacuum sealed or bubble wrapped. Worst shipping I've seen for any product so I'd hope it's better for other products but the hash does smell. When expressing my concerns I also explained I'm stressed this past month as ive had too take my mother and spend a noght with her in the ER and then had too take my cat in for surgery later the next day and didn't wanna leave a negative review without trying too get into contact with customer service and was gonna wait too dispute or leave any review until January or so since shipping halted anyways and I figured it'd give is time too properly discuss what happened and give me a few chances too weigh. Well I made the mistake of not zeroing out the tray I used for the hash on my MG scale and he assumed the tray + hash = 1006mg was on weight and basically told me I'm wrong, I was threatening him by saying "I'd rather figure this out between us then leave slander when the company doesn't deserve it since I know how chaotic the holidays are" so yeah, the rep "Kyle" got weirdly defensive and started playing the victim when my hashish is short anywhere between 0.1-0.4 I was gonna buy another scale and weigh it but it doesn't oay when the vendor refused too conduct themselves properly and simply acted childish over email in which I will be sharing publicly. He took me saying that i don't wanna leave a negative review but will as threat which is the most insane defensive excuse I've ever heard. It's easier for Kyle too play victim rather than take accountability. I even made it clear in my email I didn't want anything extra just wanted the difference if what I was shorted or a discount/what I'm owed included in my next order. Instead he wanted too assume he knew my scale and be very dismissive, childish and unprofessional. Take this as a warning I've soend well over $600 through these guys as my first few buys the shake quality was amazing for pre rolls but the second I bought actual nugs for the flower when I got a batch that looked way darker, way less frosty and tasted bad that had budrot!! This isn't my first bad experience with them but last time I bought so much flower each so was overweight which made up for things since I turned it into edibles amd got a steal. Hashish on the other hand I paid out the Yingyang for and didn't even get a full gram. Be warned!! They might be legit for a little while but thats how they get you. The second you get anything wrong with your package they become a victim and refuse too take responsibility as the vendor which is just jaw dropping. I see why the THCA subreddits give the owners of BlackTieCBD alot of shit for being reselling scam artists Hell even tye second time I bought shake the quality was way worse amd that should've been my first red flag plus all the negative reddit post and pictures of budrot in there flower Save yourself the stress and work with someone who cares about there customers unless you dont mind moldy flower/budrot, being shorted and being taken advantage of until you have an issue then they tell you shop else where. Willing too share my emails too prove I never said anything threatening and pretty much said I need the rest if the gram I'm owed as I paid for it and rightfully should be allowed to have a full Gram. It's fine as his reply and this whole situation will make for quite the post on forums. Thanks for saving me money Kyle c; and too think I seriously considered giving BlackTieCBD a second chance on a personal bulk order. Shame on you guys, you know what your doing and play ignorance. Quite sad in all honesty, Kyle and the BlackTieCBD team are what's wrong with this industry and will be what gets this industry heavily regulated like normal THC This has been an all night ordeal, once I get some rest I'll weigh it on multiple MG scales and provide pictures as mine says I'm short .4g which is more accurate than my big scale which could only get a rough estimate for a gram under. Really disappointed Kyke conducted himself the way he did but it explains the nearly hundreds if other bad experiences others have had across platforms like fb and reddit. 99% of people say shop with Arete, PHC, VG, G Extracts etc pretty much anyone other than BlackTieCBD. Hell doc ganja has a better rep and he's a reseller, reason? He actually cares enough to help customers with issues