Problem with a scam employee
I've flown a couple of times with Indigo and overall the service has been OK, the flights on time, the staff generally good. However, today and Indigo employee at BOM airport tried to charge me 1200 rupees to get the free shuttle bus. He was persistent in his con, I said that was way too much and he insisted you had to pay for the bus. Eventually he dropped his price, saying 200 rupees. I asked if he was part of the bus company and he disappeared. I got on the bus, friendly staff, it was a free shuttle. There's a lot of people trying to scam around cities, but you hope you can trust airline staff at an airport. Wish I'd got his name to be able report him specifically. I hope Indigo can tighten up their regulations and clamp down on this kind of behaviour.