Deliberate faulty dress with no refund
I received a peach coloured prom dress with weird green straps ( rather than the peach ones shown on line) and requested a replacement . They were really slow to reply and eventually told me I could have another dress if I paid them more money. I pointed out that it was a faulty item and have been asking now for an address for a return and refund . After 3 weeks and 5 emails I have had no reply and now have a distraught 16 year old girl with no prom dress !