Love Love Love!
I have so many good things to say about Moitié Cosmetics! First, their customer service is by far the best customer service of any company I’ve ever dealt with. My first email regarding a question about a coupon code was sent on a Sunday of a holiday weekend. I wasn’t expecting to hear back until the typical 24-48 hours, but in 3 minutes and I had a reply. Every contact with customer service has been this quick, efficient and the rep was incredibly helpful and knowledgeable. As far as the product goes, I haven’t had lashes stay the full 10 days, however I know this is because I have very thin natural lashes and not because of the product itself. I get about 4-5 days and that’s good enough for me! They have passed the tug test, hot shower test, and even look great after my Hotworx sessions in a 130° sauna. I’m also a rough sleeper who can’t stand anything on my face, so I have slept without an eye mask and they pass that test as well. There are only a few things I would change. One is for the bond to be in mascara form. I feel the “brush type application” causes the product to clump around the opening of the tube wasting SO much product! Also, for someone who may not be experienced with lashes or someone who didn’t watch any application videos, the brush type application can cause too much product to be placed on the lashes. I also feel like since a spoolie is pretty much required to evenly spread the product, why not include one or better yet, just make it mascara form. The other thing that I wish was different was the starter kit lashes. For me and my lash type, they are all useless. I have very thin, blonde natural lashes and the thick dark banded lashes that come with the starter kit, look like poorly applied strip lashes on me. Word of advice to my fellow blonde lash girls, Paris, Rio, Moscow and the other extra purchase lashes are all on an invisiband and blend seamlessly! I wish the option was there to select lashes other than the natural or glam sets with the starter kit OR that the starter kit lashes were on invisibands. The removal process is extremely simple and so far I’ve had no lash damage. One last thing I want to add, according to the FAQs these lashes aren’t reusable (because of sanitary reasons) but they are very very reusable as long as they are properly cleaned and stored. So far I have gotten 3 applications out of my Paris set and they look as beautiful as the first application. I have and will continue to recommended Moitié lashes to everyone I know!