Worst customer service ever.
I ordered the wrong thing. I contacted them to tell them that immediately. Heard nothing. Weeks later the package arrived. I didn’t even open it but immediately messaged them to say I wanted to return it including a picture with it still in the package. I haven’t heard a word. I sent four more emails. Nothing. So I now have something that doesn’t fit me, isn’t what I wanted, and they have never answered me. Expensive lesson to learn.