Incompetence of installation
I can only repeat our experience with previous one star reviews. Otis were supposed to install 2 new lifts in our apartment block. The time given was 6 weeks for each lift. The first one took 8 weeks. The second one is still not finished . Otis employs subcontractors who, in our case were unable to speak English or Dutch and clearly had no idea about installing the lifts. They were not managed by anyone from Otis. Elements were wrongly ordered, causing a 2 week delay on starting the second lift. No work was done and very little in the last 4 weeks . The new date for completion was yesterday but it failed the completion test. Otis clearly don’t care. We are left on hold while the subcontractors find a solution. The seems to be no end to their incompetence. Based on this experience Iwould never recommend this company to anybody