Disgraceful, order placed, money taken, no order received, no order shipped, Nothing.
My emails are being ignored as also the WhatsApp customer service. No update on shipment. Order placed 17th of May. Disgraceful customer service, why on earth take people's money when they don't receive their orders? Is this a scam? I am worried and if I do not receive my order I would like a refund. Of course I will receive a reply probably here on trust pilot but not to my email about my order. Kugoo seem to only care about their image here on trust pilot. I have read tonnes of reviews and hoped it wasn't true. This company doesn't even deserve 1 star review. Shameful to treat customers this way with no explanation.