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Ben

United States

1 Reviews
7 Reads
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1 review

Power My Analytics

Shopify query not working…

Shopify queries not working with data missing. Support claimed that they were trying to troubleshoot with Shopify, but their only proposed solution to date has been to ask me to share a Shopify export for them to backfill the data. I provided some data to help them see the discrepancies, then they asked me for the full data. Isn't it a little weird to sell you a tool to automate your data pulls when the data is actually backfilled with a manual export pulled by you from your Shopify store? Isn't it like stealing your watch and then telling you the time?... When I challenged them, they avoided then dropped the ball.

2024-03-26