Money drain. Proved to be trustless
Purchased a servomotor for $65. First email: "that price is with domestic shipping. Please pay us an additional $333,-" Okay, hefty shipping costs, but could be. So we paid. Then we needed to send pictures of our ID's, although it was bought from a company account. "No, we need your personal passport, we need to confirm the order is made by yourself.." Ok, we provided censored copies. Next.. "your address is not complete, it misses the province." Yes, Holland is a tiny country, province isn't used here, you have the full addres so please go and send it already. "No, we need it." "Oh, and when you changed the address, please make another payment (small $10) so it gets updated in our systems". Sigh, ok, we filled it in and payed another $10,- We are 2 months into the order now and it is not shipped. We did recieve photo's of our products, AFTER we paid them for that of course. We requested a status update. "Your item is considered 'dangerous' by China parcel companies, so you have to pay us extra for shipping." A servomotor, dangerous? "It has electricity in it and magnetism" .. We provided the manufacturer's instructions for handling the servomotor, which of course is NOT dangerous and should only be package carefully to not bend the purtruding shaft as that would make it unusable. A dissappointment as it seemed they could provide a service in getting goods from Asia, but we now believe most 5 star experiences here are bots/paid and fake. Stay away and save your money