I will NEVER EVER order from this…
I will NEVER EVER order from this company again!!! I do not recommend at all!!! I ordered 4 items and two of them didn’t fit at all even though I ordered according to the size chart, and the one special dress that I really wanted never arrived. Quality and sizing are inconsistent and the quality of the two garments that didn’t fit was terrible-super cheap looking and didn’t look like the website photos. Do NOT order from here unless you are sure about the sizing and quality because they do everything in their power to keep you from getting your money back! The item that wasn’t delivered because it was out of stock took at least 6 email exchanges to get a refund. Each email tried to offer an exchange with a discount code despite the 6x I replied no, no, no, I just want a refund! There shouldnt be any questions asked when requesting a refund for an item never received. Update: They did not refund the full amount of the item not received and now I have to send more emails. You can tell from the reply that it’s just another automated response. 😡 You can’t talk to a human or even chat online with a human - it’s all via email. You have to pay shipping and any international levies along with customs clearance because you have to ship it back to China. This brings me to my last gripe that the shipping notifications didn’t work at all and took about 3 weeks to deliver!!! For the items that I wanted to return, they wanted me to give them all my measurements and tell them exactly what didn’t fit and asked for all kinds of information and again, tried to make offers to try to get you to do an exchange rather than a refund. HORRIBLE customer service.