Scammed out of 600 dollars
I purchased this service for 2 of my kids ($292.85 each). I've been trying to get ahold of anyone for a refund. After completing the process, my next step would be to schedule an appointment with an Acceptance Agent. After contacting several locations provided by this company OnlineExpeditors, there is NO appointment available within the next 2 months. After on the call with one of their Acceptance Locations, they advised me to contact a local court house. I did and was able to get an appointment next week. Thus, this service would be not applicable and I've paid for a service that I can't use. I've made several attempt over the course of 3 days to help advise me on this issue (as it indicated on their refund policy 3 days from purchase). I attempted to contact the company twice via chat. (I have 2 email tickets.) Secondly, I called the phone number several times. I cannot get ahold of a support agent. The only thing the phone call gets me is an automated response. I understand there is a 3 day time-frame for a full refund. This is my last ditched effort to get a hold of anyone before the 3 day time frame lapses. Interestingly, I do see there is a fairly fast response on here. Overall, it appears paying the total of about 600 dollars is a scam as this site does not appear to have the supports or responses that a company should when charging such a significant amount of money. Which is also in correspondence to what others have reviewed.