Excellent waistcoats and customer service
Very happy customer. I bought two waistcoats through the website. I wanted waistcoats with a tweed front and a more heavy duty back than the standard silk type. I ordered an XL blue and XL brown. I was a little confused at first as the site is UK based but production is in China. Upon ordering I received my email confirmation which stated shipping from China so I contacted customer service via the website to query why as i thought it was from the UK. Angela was quick to reply and explained they have a UK office but production was in China and assured me everything was ok and my order would arrive in two weeks from the China warehouse. When the waistcoats arrived the quality was immediately noticeable. No loose threads, solid materials, good weight to the materials too, not thin and poor quality but rather plush and heavy. The blue waistcoat fitted perfectly but the brown waistcoat was tight so I got in touch with Angela again who gave me a return address of the China warehouse. I returned the item, gave Angela photos of my proof of postage and 2 weeks later an XXL size arrived. Again, the quality of the waistcoat was excellent. Certainly much better than anything I've found in long long searches from UK shops (suit shops, gun shops, outdoor shops, 2nd hand shops) unless I wanted to go custom made which would have been very expensive. If you're an outdoors type or like a heavier waistcoat then I highly recommend the ones from Olderbest.com Jon