Don't waste time with them
Don't waste time with them. Repeated delay for my online orders (Order No. 96598312) Finally gave up and cancelled my order. Switch to shopee although $2+ more but they took care of it within two days (The art of under commit and over deliver as they do not provide any time slots or whatsoever. Hey, we order online for convenience and not the other way round, in case you suspect this is a sabotage review, my order number provided for verification purpose) NTUC online platform looks impressive with allocated time slots but end up is all show and no go. My one star rating is out of no option cos my actual rating will be a big fat zero. Basically they are trying to eat more that they can chew. To NTUC Fairprice online team, all I'm saying is do not over commit and under deliver, I'm sure there are customers who are ok with writing letters instead of email.