I'll never order from geek vape online again
I made an order to buy a geekvape vaping device And they have the order number and when it was ordered and everything, I've taken a snapshot of all. I try to get a hold of the support department they say this is only for warranties through chatting online because there's no other way of getting a hold of them and they said that this is the warranty department we can't help you with finding your order you'll have to email sales... And of course you can only get a hold of sales through email... So doesn't that seem shady??... They have no problem taking your money but if something like this occurs it's a pain in the ass to find out where your order is or even if they've sent it, so I downloaded the app they want me to download to track my order... And it says order not found but I try to get a hold of someone and they say in a big loop that sorry this is the warranty department and then they send you a link to download the app to find your order, when I ordered on the 18th of April of 2024 and today is now the 30th of April of 2024... I checked my bank account they've taken my money... I want to know where the product is... I don't recommend ordering through geek vape online at all, If you want a vape literally go to a vape shop and pick it up yourself I never recommend order a vape online. This is the most terrible issue I've had to deal with, they might make good equipment but they're a pain in the ass to try to deal with online