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James Diluzio

United States

1 Reviews
1 Reads
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1 review

Right Stuf Anime

Worst online shopping experience I have ever had.

I am not one to write negative reviews, but this case is different. I ordered 4 seasons of a particular series from this company and some of the listed seasons were out of stock. No big deal, I can wait for the other seasons to come after they got more in stock. I had to submit a request for refund after 41 days of waiting and two inquiries into why they could not send the part of my order they had in stock to get an answer that read to me like "partial orders will be filled and sent if and when we feel like it." I have never ordered multiple items from any site with some of the items being out of stock to be told I will not recieve any of my order until all of the items in questions are available inventory. It is a shame that the customer service is so terrible, as I would have used this website to buy a plethora of anime paraphernalia had they been a touch better about trying to keep customers.

2022-03-10