Stay Away - Buyer Beware
Learn from my mistakes and do not order ANY products from this company. I purchased an andriod radio from them ($346) after seeing a youtube review and out of the box It had multiple different issues and I could not get it to function properly in my car. Their customer support is a joke. You can only email them and get delayed responses that are filled with useless info, for example, they didn't even know the password to unlock the device settings.. Talking to AI may have been more helpful as they were clearly not reading previous emails. the emails would just go in a big loop of broken English and assuring me that they would help but they never actually did. After a few weeks of frustrating emails I gave up, removed the radio from my car, and asked for a return. I was denied the return and was told the return was too slow and costly, even after I offered to pay shipping and didn't care about the wait. They instead offered me $65 for the $346 purchase and urged me to try and sell it myself. I argued that I was not going to accept so little for a useless device, let alone try and sell it, and then they went back to square one with troubleshooting emails. At one point I hadn't gotten a response for months, but when i finally did, I was then told i was now outside of the 6 month period for returns/refunds, so I was now no longer eligible for even the $65.
