Charged twice
I was charged twice. Requested a refund for one payment. AI customer service agent recognized I had two subscriptions and escalated the issue to a real life agent. Got an answer from Muhammad Z. requesting that I make the full money back request including screenshots of 7 completed lessons. Which I have made now. Disappointing customer service. AI agent was more helpful than the real one who may not have understood my issue. I completed four first lessons on day one, then only able to complete one lesson per day, why? Overpriced service, unfortunately.