I have canceled all my CPAP.com subscriptions
I have canceled all my CPAP.com subscriptions and will obtain my CPAP supplies elsewhere as they are a warehouse ‘pass through’ and no longer a sleep health service care provider. Case and point; my Resmed Airfit A30 mask cushion subscription was reported “out of stock” and would be delayed. After contacting CPAP.com customer service, I was assured that “everything was being done” to fulfill my subscription. On my own, I discover that Resmed announced a year ago (Summer 2025) that the A30 mask, and associated support, would cease in December 2025. CPAP.com ‘Customer Service’ is/was clearly not aware of this development. My A30 mask cushion subscription will NEVER be fulfilled and they are content to send automated “out of stock” responses indefinitely. A responsible “sleep health” company would have known of the A30 mask retirement (or discovered it after my inquiry) and the F40 replacement. They should have reached out a year ago and offered to transition A30 customers to the F40, with special offers to re-outfit with the new frames, cushions and head gear; thus ensuring continued subscription sales. Since actual sleep health is no longer the focus of CPAP.com, I will obtain my supplies through another warehouse supply company.