Stay Clear and spend your money on a reputable company!
I ordered some bracelets for my daughters birthday present that she had found online. It was BOGOF and my daughter had requested the "stackable eternity rings" which I ordered. As the name suggests, these are rings...but what i recieved were bracelets! Why on earth would you describe a bracelet set as "stackable eternity rings"? After contacting them, I was greeted with emails that basically said (in a more formal way), that I had infact ordered the wrong item and it shows in the picture that they are larger than rings! A picture!!!! I have seen and sent a picture of someone wearing the "stackable eternity rings" as rings, but was told these are a different product! The metal is extremely yellow also, and the packaging leaves a lot to be desired- wrapped in plastic bags and bubble wrap. I was informed that this is due to their 'eco conscious approach' (quote!) Im assuming small cardboard gift boxes or similar would be far more harming to the environment somehow?! After spending £90, and recieving poor quality items, what i believe is the wrong item, and the awful customer service afterwards, I would recommend to steer well clear of this company! Also note that they do not have a registered company or vat number, or even a registered address anywhere, which unfortunately I didnt notice until afterwards.
