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Kleber Nogueira

Italy

1 Reviews
3 Reads
0 Useful

1 review

DJI

Non-existent support - DJI Mini 4 Pro

I've been trying to request the C1 labels for my Mini 4 Pro for over 2 months and so far, nothing. I contacted support for a SIMPLE ADDRESS CHANGE. I'm trying to fill in the request form in the drone remote control but the field is in a different country to the one I live in and the field is read-only, making it impossible to change. The support is slow. I reply to their contact almost immediately, but I receive a new contact 2 or 3 days after my reply, with brief sentences and no resolution. Once, in a group of friends, I was warned about a major support problem at DJI. I doubted it because I had never needed support, but now, with my case and several other cases reported on the platforms, I see that it is really chaotic. After more than 5 years, I really don't want to continue with DJI. Consumers, open your eyes with your choices.

2024-05-24