I am so disappointed with their…
I am so disappointed with their customer service. I claimed for a refund because I need to change the date for my ticket. I tried to reschedule but the ticket is not available and can’t be rescheduled. After submitting my request for refund, my request was denied with no explanation or reasonable reason. I wanted to send an email to pursue this matter further,but the email address they provided is not found! I was exasperated. The ticket bus is not cheap. It cost me RM50, and they don’t have any courtesy to reach out to me, and just let my money went to waste. I am so disappointed.