United States
I simply want to offer advice to those who didn’t receive their purchase or who haven’t been able to secure a refund through the company itself. You can file a claim with your credit card company disputing the charge.
If I could give a negative star rating I would. SCAM! I ordered a pair of sandals and got a confirmation email from an address that seemed suspicious. Then I checked online and saw all the problems associated with this “company”. As my order had not yet shipped I emailed colapa support and asked them to cancel the order. The response I received offered me a $5 discount to keep my order and insisted on knowing my reason for canceling before processing my cancellation. I gave a reason and canceled. They said it would take awhile to reimburse my credit card. Of course they had already charged my card but hadn’t yet shipped. Upon checking with my credit card company I saw the charge from a Hong Kong company for “health care “??? The item in question was a pair of sandals!!!