Very professional.
You dealt timely, professionally and courteously with my recent concern. Thanks.
United States
You dealt timely, professionally and courteously with my recent concern. Thanks.
After several months of waiting, I thought I was getting one of the most beautiful, expensive ($4K+) 9 ft. leather couches that I could actually sit on and relax. I got a lot of the former, and none of the latter. It is the hardest, priciest piece of furniture I have ever purchased. I have to apologize to guests as they react to its board-like firmness. Why? It's so very gorgeous but almost unusable. So disappointed. If I had only known.