DO NOT USE BELLHOP
Unreliable, disorganized, terrible at communicating. I booked them for my cross-country move, quoted at $9000. Two days before the move, one of the moving companies they hired for my move called me asking me for information that Bellhop should have provided. It made me feel very unsettled. Night before my move, Bellhop calls me to say their driver canceled and won’t be there at 8am, but could be there at 2pm or come next day. Unacceptable as I had booked a weeks worth of hotels across the country, based on the delivery timeline they gave and I agreed upon a month prior. This resulted in me needing to find a solution for them so that a driver could come at 2pm. I got a friend arranged. Driver arrived 12:30 “because he didn’t feel like waiting until 2”, further making my end have to scramble to accommodate. Additionally, the movers they hired treated my things like garbage. Multiple scrapes and dents in my furniture. Broke a leg off of one item. Ripped the handle of a cloth bag. Riffled through my armoire and rearranged my packing, leaving behind one of their own jackets along with a clearly dropped-and-dirty personal item that they shoved into my underwear drawer, blackened with filth. Bellhop has made it SO DIFFICULT to even talk to them about this. Zero reparations have been done. So that’s why I’m leaving them terrible reviews. DO NOT USE THEM