This company used to be good
This company used to be good. In 2019 I ordered a custom silk base closure and it came as ordered. This time, April 27, 2025 I placed a custom silk base closure and its June 7 and I don't have my closure. The customer service email person said it take 30 days and it would be ready. I checked in two weeks before the 30 days deadline and the customer service person said it would be ready. On May 27th, I asked was my closure ready they said it would not and it would be on June 5th. On June 5th they sent me a picture of some closure that looked nothing like the custom order I paid for. I placed a order for Brazilian body wave just as they advertised on their website but in 160 density. Yall when I tell you the pictures they have sent me looks nothing like any of their Brazilian bodybwave closures. I wish I could attach more than the picture they say is my custom closures vs what's on their website. This is unacceptable and I've asked for a refund.