LKA02 Space Shuttle problems.
LKA02 Space Shuttle problems. I have done many, many ROKR projects with a fantastic deal of success, until I purchased the Space Shuttle. Let down by poor quality control, I am absolutely disgusted that after paying so much for a Robotime model kit I find parts have mot been cut or stamped correctly. I am referring to the sheet M in this set. Trying to pop out the main part M10 caused the part to rip. Further trying to pop out the 4 oblong cutouts is impossible as they have not been completely cut. It seems like this film piece will be in view, so I have come to a full stop. No replies from ROKR UK or China. This company has got too big too fast and quality and customer service are non existent. Perhaps it is time to try the newer 3d wooden model manufacturers. Do I return to Amazon as defective……… Just to prove ROKR are getting too big and impersonal I had an AI robotic response pointing me to a spare parts request link. IF approved, 2 days picking and 5-10 days in the mail. No response still from the much, much nearer U.K. warehouse, too lazy to respond….. Overall extremely poor ROKR. Getting too big to care. Robotime emailed me today saying my package had been sent, but on checking the consignment number, the carrier has only been advised that it is coming. I think the robotic Anna at Robotime customer service is probably AI. As I said before, getting too big to care. There are better model kit makers out there.